B2C Sales Executive / Trainee Sales Executive, Researcher’s Pub

Job description

Roles & responsibilities

Make outbound calls to researchers, PhD scholars, professors, and academic professionals. ● Understand customer requirements related to research publication and author services. ● Pitch relevant Researcher’s Pub services, including publication support and indexing assistance. ● Explain service offerings, processes, and commercial terms clearly and professionally. ● Convert qualified leads into paid author service customers. ● Handle objections, build trust, and guide prospects through the decision making process. ● Follow up consistently with interested prospects to achieve conversions within deadlines. ● Manage international customers across different time zones. ● Maintain accurate lead details, follow up activities, and sales updates in the CRM. ● Achieve daily, weekly, and monthly sales targets.

Requirements

Good Verbal, written communication skills, customer handling skills, Basic computer knowledge, MS Excel, target oriented, Office administration & Operations Management, convincing skills

Candidate requirements

Excellent verbal communication and professional customer handling. ● Consultative selling and requirement understanding. ● Persuasion and objection handling. ● Strong follow up and conversion discipline. ● Ability to build credibility and trust with academic professionals. ● Resilience and consistency in achieving sales targets. ● Willingness to learn and improve sales performance.

Experience requirement

0-1 yrs