Execuitve officer ( Customer support )

Job description

Roles & responsibilities

• Process vehicle insurance renewal policies for customers. • Understand and assess client’s insurance requirements. • Recommend suitable insurance policies by analyzing risk involvement and coverage options. • Provide clear communication and support to customers throughout the renewal process. • Maintain accurate documentation and records of customer interactions. • Achieve assigned targets and contribute to overall team performance. • Handle customer queries, complaints, and escalate issues when necessary. • Ensure compliance with company policies and regulatory guidelines.

Requirements

Good Communication Skills, Excel

Experience requirement

Freshers welcome